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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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kim ramos

October 7, 2025

5  out of  5
rating by kim ramos
"Very nice experience, was able to explain all my questions. Happy I chose State Farm"
We responded:
"Hi Kim! Thank you for your kind feedback! We're glad we could answer all your questions and provide a positive experience. We're happy to have you with State Farm and look forward to supporting you in the future! -Henry Nace State Farm & Team, West Chester & Philadelphia, PA "
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Miguel Polanco

October 2, 2025

5  out of  5
rating by Miguel Polanco
"Jessi es muy profesional y provee toda la información que necesitas sobre tu seguro de auto y otros servicios de State Farm!! Recomiendo 100% los servicios de Henry y su equipo."
We responded:
"Hi Miguel! Thank you very much for your excellent review! We are very happy to know that our entire team was able to provide you with the information and service you needed. We greatly appreciate your recommendation and are here to help you with anything you may need in the future. Thank you for trusting us! -Henry Nace State Farm & Team, West Chester & Philadelphia, PA "
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James

September 18, 2025

5  out of  5
rating by James
"Jessi (my account manager) made the process quick, easy, and painless (if spending money can be painless). She patiently went over my options and provided me with the information I needed to make an informed decision. I would recommend State Farm to anyone interested in obtaining a policy."
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Gary Plummer

September 17, 2025

5  out of  5
rating by Gary Plummer
"Henry Nace must have the formula for recruiting the best and most qualified staff. Eric was fantastic at getting me a policy six months ago that was several hundred dollars below the rate from the company I had for the same coverage and Jessi called me today to review my policies and make sure I had what I needed before the renewal date. I have found my contact with the company to always be a positive experience. Check out this agency before you renew with anyone else."
We responded:
"Hi Gary! Wow -Thank you for your fantastic review! We're proud to have team members like Eric and Jessi who are dedicated to providing excellent service and ensuring you have the right coverage at the best rates. Your continued positive experience means a lot to us. We truly appreciate your recommendation and look forward to serving you for years to come! -Henry Nace State Farm & Team, Philadelphia & West Chester, PA "
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DIANE Amedei

September 12, 2025

5  out of  5
rating by DIANE Amedei
"Zach was Wonderful, took his time Explaining, that it was easy understanding . His pleasant personality made it all seem comfortable I am pleased to be on this Insurance Thank You Kindly Diane Amedei"
We responded:
"Hi Diane! Thank you so much for your heartfelt review! We're delighted to hear that Zach took the time to explain everything clearly and made you feel comfortable throughout the process. Your satisfaction means a lot to us, and we're happy to have you on board. If you ever need assistance, please don’t hesitate to reach out! -Henry Nace State Farm & Team, Philadelphia & West Chester, PA "
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Hue shiang Lu

September 12, 2025

5  out of  5
rating by Hue shiang Lu
"Zack was very nice and patient to set up my auto insurance and home insurance as well also reply me back in short time, thanks. Hue"
We responded:
"Hi Hue! Thank you for your kind words! We're glad Zach could assist you promptly and patiently with your auto and home insurance. If you need anything else, feel free to reach out! -Henry Nace State Farm & Team, Philadelphia & West Chester, PA "
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Kathleen Wimley

September 10, 2025

5  out of  5
rating by Kathleen Wimley
"Was friendly and efficient"
We responded:
"Hi Kathleen! Thank you for your feedback! We're happy to hear you found Jeff's service friendly and efficient. If you need any further assistance, we're here to help! -Henry Nace State Farm & Team, Philadelphia & West Chester, PA "
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Rick Viney

September 10, 2025

5  out of  5
rating by Rick Viney
"Great people"
We responded:
"Hi Rick! Thank you for your kind words! We appreciate your support and are here whenever you need us. -Henry Nace State Farm & Team, Philadelphia & West Chester, PA "
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EMII STRANGE

September 9, 2025

5  out of  5
rating by EMII STRANGE
"Colton helped me figure out my auto policy and let me just say, it was BEYOND easy. He was so kind, helpful and knowledgeable. He patiently answered all my questions and not once got frustrated when I was confused. He stayed on top of everything, kept me updated and got me exactly what I needed at a way lower price than the other guys. I highly recommend this place and definitely Colton! Thank you again! (:"
We responded:
"Hi! Wow! Thank you so much for your wonderful review! We're thrilled to hear that Colton made the process easy and helped you find the right policy at a great price. We'll be sure to share your kind words with him. If you ever need assistance in the future, we're here to help! -Henry Nace State Farm & Team, Philadelphia & West Chester, PA "
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Renee Kyle

September 9, 2025

5  out of  5
rating by Renee Kyle
"Zach was knowledgeable, efficient and offered great rates! Who could ask for more?!"
We responded:
"Hi Renee! Thank you for your fantastic feedback! We're glad Zach could provide knowledgeable and efficient service with great rates. If you need anything else, just let us know! -Henry Nace State Farm & Team, Philadelphia & West Chester, PA "
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Patricia Street

September 5, 2025

5  out of  5
rating by Patricia Street
"Jessi was great, she was a pleasure to talk to and she answered every question I had. She patient with me while explaining everything that we discussed. I enjoyed doing business with her."
We responded:
"Hello! Thank you for your wonderful feedback! We're delighted to hear that Jessi was patient, thorough, and a pleasure to work with. We appreciate your business and look forward to assisting you again in the future! -Henry Nace State Farm & Team, Philadelphia & West Chester, PA "
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Sam Moffat

August 29, 2025

5  out of  5
rating by Sam Moffat
"Switched my policy and the whole ordeal was very easy and simple on the phone! I spoke with Zach and he helped clarify things:)"
We responded:
"Hi Sam! Thank you for sharing your experience! We're glad to hear that Zach made the switch smooth and easy for you. If you ever have any questions or need assistance in the future, don’t hesitate to reach out. We're here to help! -Henry Nace State Farm & Team, Philadelphia & West Chester, PA "
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Pamela Mann

August 29, 2025

5  out of  5
rating by Pamela Mann
"Let me be real: finding an insurance agency you can actually rely on isn’t easy. But Henry Nace’s State Farm Agency is the balm! They've raised the bar for me. I’ve been with State Farm for years, and honestly, Henry and their team have always been there, doing a great job and making my life easier. You know what makes this place special? It’s not just that they’re good at what they do—they really care. I was so happy with how they treated me, I got my kid signed up, too, and now they’re just as satisfied as I am. From day one, the staff felt like friends—super helpful, always happy to jump in and lend a hand. I tried them all.....and this one is the best for me and my family. Pam"
We responded:
"Thank you so much, Pam, for your heartfelt and thoughtful review! We’re truly honored to have earned your trust and to be able to support you and your family. We are committed to providing care and service that goes beyond expectations, and it means the world to hear that reflected in your experience. We're grateful to have you as part of our State Farm family and look forward to being here for you for many years to come! -Henry Nace State Farm & Team, West Chester & Philadelphia, PA "
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casey apicella

August 28, 2025

5  out of  5
rating by casey apicella
"Huge thank you to Jeff who is incredibly patient, helpful, and knowledgeable."
We responded:
"Hi Casey! Thank you so much for your kind words! We're thrilled to hear that Jeff provided you with patient, helpful, and knowledgeable service. We'll be sure to pass along your appreciation to him! -Henry Nace State Farm & Team, Philadelphia & West Chester, PA "
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LDF Holdings

August 26, 2025

5  out of  5
rating by LDF Holdings
"Alexa was very helpful when we purchased a new car. send our temp cards over asap . Alexa answered all my questions . a Real asset for Henry Nace agency"
We responded:
"Hello! Thank you for your wonderful feedback! We're glad to hear that Alexa was helpful and answered all your questions during your car purchase. Alexa truly is a valuable member of the Henry Nace agency team! -Henry Nace State Farm & Team, Philadelphia & West Chester, PA "
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Lindsay Goldstein

August 19, 2025

5  out of  5
rating by Lindsay Goldstein
"Jessi called to set up a time to chat about some policy changes, she was pleasant, knowledgeable and was able to answer all of my questions quickly! 10/10 experience!"
We responded:
"Hi Lindsay! Thank you for your wonderful feedback! We're glad to hear that Jessi was able to assist you. We appreciate your 10/10 rating and look forward to continuing to provide excellent service! -Henry Nace State Farm & Team, Philadelphia & West Chester, PA "
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Brian Griffiths

August 19, 2025

5  out of  5
rating by Brian Griffiths
"Jessi is always an amazing person helping her customers. She really makes you feel comfortable when dealing with the business."
We responded:
"Hi Brian! Thank you so much for your kind words! We're thrilled to hear that Jessi made you feel comfortable and supported. We truly appreciate your feedback and look forward to serving you again! -Henry Nace State Farm & Team, Philadelphia & West Chester, PA "
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Dawnny Dawn

August 8, 2025

5  out of  5
rating by Dawnny Dawn
"Fed up with my current insurance company raising the premium on me-- I was directed to State Farm from a friend and was so glad I was. Sandra from State Farm helped me a great deal and I couldn't be more happier. The process of switching was quick and easy. She was very knowledgeable in explaining any and everything I needed to know, since it was so long since I went through the process of having a new car insurance. They offer bundle deals as well and road side assistance for very very very cheap. If your insurance carrier are raising prices then you as well should consider switching to State Farm."
We responded:
"Hi Dawn! Thank you so much for your kind words and for sharing your positive experience! We're thrilled to hear that our team was able to make the switch to State Farm smooth and easy for you. We’re proud to offer knowledgeable service, great bundle deals, and affordable roadside assistance to help our customers feel confident and protected. If you ever need anything else, don’t hesitate to reach out. We appreciate your recommendation and look forward to serving you for years to come! -Henry Nace State Farm & Team, Philadelphia & West Chester, PA "
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Wizz

July 30, 2025

5  out of  5
rating by Wizz
"My needs were promptly met, no issues at all and I have been a customer for a while now."
We responded:
"Hello! Thank you so much for your continued support and kind words! We're delighted to hear that your needs have been promptly met and that you've had a positive experience with us over time. We look forward to serving you for many years to come! -Henry Nace State Farm & Team, Philadelphia & West Chester, PA"
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Denise Byrd

July 18, 2025

5  out of  5
rating by Denise Byrd
"Zack my state farm agent in Pa is good. He's prompt in returning phone calls & gives you fantastic policy quotes. He'll find you what you best need."
We responded:
"Hi Denise! Thank you so much for your kind words! We're thrilled to hear that Zach has been prompt, helpful, and able to find the best policy options for you. We appreciate your trust and look forward to continuing to serve you! -Henry Nace State Farm & Team, Philadelphia & West Chester, PA "
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Joy Best

July 18, 2025

5  out of  5
rating by Joy Best
"talked with colton on the phone/through email and he was super accommodating and kind! great customer service & insurance experience"
We responded:
"Hi Joy! Thank you for your wonderful feedback! We're glad to hear that Colton provided you with accommodating and kind service. Delivering a great customer experience is our top priority, and we're happy to know you had a positive insurance experience with us! -Henry Nace State Farm & Team, Philadelphia & West Chester, PA "
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Ashley Canty

July 14, 2025

5  out of  5
rating by Ashley Canty
"Swift service!"
We responded:
"Hi Ashley! Thank you for your feedback! We're glad you appreciated our service and look forward to assisting you again. -Henry Nace State Farm & Team, Philadelphia & West Chester, PA "
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VENUS DOZIER

July 1, 2025

5  out of  5
rating by VENUS DOZIER
"Customer service amazing"
We responded:
"Hi Venus! Thank you for your kind words! We're delighted to hear you had an amazing customer service experience. We appreciate your business! -Henry Nace State Farm & Team, Philadelphia & West Chester, PA "
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Leonard Shatz

June 17, 2025

5  out of  5
rating by Leonard Shatz
"From start to finish my experience with Colton and his team was fantastic. Knowledgeable, True to their word and highly personable. Thanks!"
We responded:
"Hi Leonard! Thank you for your wonderful review! We're so glad to hear that you had a fantastic experience with Colton and his team. We pride ourselves on being knowledgeable, trustworthy, and personable, so it’s great to know that we met your expectations. Your appreciation means a lot to us, and we look forward to assisting you again in the future! -Henry Nace State Farm & Team, Philadelphia & West Chester, PA"
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Jason “Jake” Doyle

June 16, 2025

5  out of  5
rating by Jason “Jake” Doyle
"Alexa was extremely helpful in streamlining my insurance policy. Very efficient. I had my new insurance declaration within minutes after our call. Thank You!"
We responded:
"Hi Jake! Thank you for your fantastic review! We're thrilled to hear that Alexa was able to streamline your insurance policy and provide you with your new declaration so quickly. Efficiency and helpfulness are our top priorities, and it's great to know we delivered on both. We appreciate your kind words and are here to assist you anytime! -Henry Nace State Farm & Team, Philadelphia & West Chester, PA"