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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Andrew “GM REM” Remington

Andrew “GM REM” Remington

January 8, 2025

5  out of  5
rating by Andrew “GM REM” Remington
"Henry’s office is great! Always willing to go above and beyond to help."
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Carrie Hartle

January 7, 2025

5  out of  5
rating by Carrie Hartle
"Couldn't be happier to say goodbye to geico and hello to Statefarm. Thanks to Jeff who took the time to listen to my concerns answer all my questions and even better save me money! Couldn't be happier from start to finish. Process was easy and super quick. I wish I found you sooner Jeff . Thank you Thank you Thank you !!!! GOODBYE GIECOOO!!!!AND YOUR TERRIBLE VIRTUAL ASSISTANT"
We responded:
"Hi Carrie! Thank you so much for your fantastic review! We're thrilled to hear that you had such a positive experience with Jeff and that he was able to address your concerns while saving you money. It’s always our goal to provide excellent service and make the transition as smooth as possible. We're glad you chose State Farm, and we look forward to serving you in the future. If you have any more questions or need assistance, don’t hesitate to reach out. Welcome aboard! 🎉 -Henry Nace State Farm & Team, Philadelphia & West Chester, PA "
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Lefty Derecha

January 3, 2025

5  out of  5
rating by Lefty Derecha
"Julia is amazing. She has the confidence I need to want to live to be 90. I know these reviews are largely meaningless but she should be recognized and paid more for the work she does. Any questions feel free to reach out to me."
We responded:
"Hello! Thank you for your incredible five-star review! We're thrilled to hear that Julia has made such a positive impact on your experience. Her confidence and dedication truly shine through in her work, and we appreciate your recognition of her efforts. Your feedback means a lot to us, and we will certainly pass along your kind words to her. If you have any questions or need assistance, feel free to reach out anytime. Thank you! -Henry Nace State Farm & Team, Philadelphia & West Chester, PA "
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Jocelyn Fital

December 27, 2024

5  out of  5
rating by Jocelyn Fital
"I have been with Henry for over a decade. Jessi always makes sure I'm aware of any changes to my policies and she reaches out annually to review my account. I wouldn't insure my car or my apartment with anyone but Henry and his team."
We responded:
"Thank you so much for your wonderful five-star review! We truly appreciate your loyalty over the past decade. It’s great to hear that Jessi has been proactive in keeping you informed and ensuring your policies meet your needs. We’re grateful to have you as part of our agency, and we’re committed to providing you with the best service possible. If you ever have questions or need assistance, don’t hesitate to reach out. Thank you for trusting us with your insurance! -Henry Nace State Farm & Team, Philadelphia & West Chester, PA "
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Barb Marzano

December 18, 2024

5  out of  5
rating by Barb Marzano
"She was very polite and very helpful."
We responded:
"Hi Barb! Thank you so much for your kind words! We're thrilled to hear that you had a positive experience and found our team polite and helpful. Your satisfaction is our top priority, and we look forward to serving you again soon! -Henry Nace State Farm & Team, Philadelphia & West Chester, PA "
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Shawn Scaffa

December 17, 2024

5  out of  5
rating by Shawn Scaffa
"Julie helped further explain my new auto and life insurance plans and removed any tension I have been feeling after changing insurance provides. I feel safe with State farm under Henry Nace's team. Thank you for all your help Julie, Zach, and Kacey."
We responded:
"Hi Shawn! Thank you for your fantastic review! We’re so glad to hear that Julia, Zach, and Kacey were able to help clarify your new auto and life insurance plans and ease any concerns you had. If you have any more questions or need assistance in the future, don’t hesitate to reach out. Thanks again for your trust! -Henry Nace State Farm & Team, Philadelphia & West Chester, PA "
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Tamara Boney

December 12, 2024

5  out of  5
rating by Tamara Boney
"Careful review and options discussed."
We responded:
"Hi Tamara! Thank you so much for your 5-star review! We're glad to hear that you found our review process thorough and appreciated the options we discussed. Our goal is to ensure that our clients feel informed and confident in their decisions. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We’re here to help! -Henry Nace State Farm & Team, Philadelphia & West Chester, PA"
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Tom B

December 11, 2024

5  out of  5
rating by Tom B
"I’ve been working with Henry Nace and Julia for almost a year now. It’s been a great experience so far. The coverage is exactly what I want, they helped me pick exactly what suits me and my wife the best. The communication is always great and they check in periodically to make sure that we’re happy with their service. I would recommend this insurance group to anyone who is in the market for new coverage."
We responded:
"Hi Tom! Thank you so much for your fantastic 5-star review! We're thrilled to hear that you’ve had a great experience working with Henry and Julia. It's wonderful to know that they were able to help you and your wife find the perfect coverage to meet your needs. We pride ourselves on maintaining open communication and ensuring our clients are satisfied, so your feedback truly means a lot to us. We appreciate your recommendation and look forward to continuing to serve you both in the future. If you need anything, don’t hesitate to reach out! -Henry Nace State Farm & Team, Philadelphia & West Chester, PA "
Profile photo of Rose Robinson

Rose Robinson

December 10, 2024

5  out of  5
rating by Rose Robinson
"What a delight to work with this team. They were quick to communicate, personable, and their rates are affordable and comprehensive. I normally don't answer callers I don't recognize, but I picked up a call today from Julia -- who was calling me to tell me my rate was going to be $20 less a month. Not only that, but her friendliness made me glad I was supporting their office. Thank you, Julia!"
We responded:
"Hi Rose! Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had such a positive experience with our team. Julia will be delighted to know that her friendly approach made a difference for you! We strive to provide great communication and affordable rates, and it's wonderful to hear that we've met your expectations. Thank you for choosing us, and please don’t hesitate to reach out if you need anything in the future! -Henry Nace State Farm & Team, Philadelphia & West Chester, PA "
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Sharon momono

December 9, 2024

5  out of  5
rating by Sharon momono
"I would like to thank Zack from State Farm for calling me this morning. I wasn't sure who I would be going with at this time,but after taken a few minutes to hear what Zack was telling me and helping me see what insurance would be good for me.He was very professional in how he explained the Policiy and a big help,that is why I chose stare farm...I know I made a good choice and I would refer state farm to family and friends.......thank you..."
We responded:
"Hi Sharon! Thank you so much for your wonderful 5-star review! We're thrilled to hear that Zach was able to assist you and provide the information you needed to make an informed decision about your insurance. Your kind words about his professionalism and helpfulness mean a lot to us. We're delighted to have you as part of the State Farm family, and we appreciate your willingness to refer us to your family and friends. If you have any more questions or need further assistance, feel free to reach out. Thank you again for choosing State Farm! -Henry Nace State Farm & Team, Philadelphia & West Chester, PA "
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basma elshimy

December 6, 2024

5  out of  5
rating by basma elshimy
"I have a great experience with State Farm Insurance Company. Sandra is my agent , she is so flexible, supportive and get all the process done in few hours. I changed my policy twice, all what I need to do is emailing her with the new car information, then she gets the best rate for me, give me all the discount tips and finally, send me a copy of my new policy. I never regret that I deal with State Farm Insurance company."
We responded:
"Hi Basma! Thank you so much for your wonderful 5-star review! We’re thrilled to hear about your great experience with Sandra and our team. It's fantastic to know that she was able to provide you with flexible and supportive service while getting everything done quickly. We aim to make the process as smooth as possible, and we’re glad to hear you’re happy with the rates and discounts she provided. We appreciate your trust in State Farm and look forward to continuing to serve you in the future! If you ever need anything, just reach out. -Henry Nace State Farm & Team, Philadelphia & West Chester, PA "
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Nyd W

December 4, 2024

5  out of  5
rating by Nyd W
"Julia Was Absolutely THE BEST Customer Service Representative I’ve EVER Experienced In My 30 Years Of Living !!!! :D PHENOMENAL With The Information Provided And I Am So Switching Insurance Companies Because Of Her !!! She’s The Absolute BEST!!!! Thank You So Much Julia You Are A SUPERSTAR !!!"
We responded:
"Thank you so much for your incredible 5-star review! We’re absolutely thrilled to hear that Julia provided you with such outstanding service. It's wonderful to know that her support and expertise made such a positive impact on your decision to switch insurance companies. We truly appreciate your kind words and your trust in us. Julia is indeed a superstar, and we’re lucky to have her on our team! If you need anything else or have any questions, don’t hesitate to reach out. Welcome aboard! 🌟 -Henry Nace State Farm & Team, Philadelphia & West Chester, PA "
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adele governatore

December 4, 2024

5  out of  5
rating by adele governatore
"Great agent __Very professional!"
We responded:
"Hi Adele! Thank you so much for your 5-star review! We’re thrilled to hear that you had a positive experience with our agent. Professionalism is a core value for us, and it's great to know that it showed during your interaction. If you need anything else or have any questions, feel free to reach out. We look forward to serving you again! - Henry Nace State Farm & Team, Philadelphia & West Chester, PA "
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bobbo bobbo

November 27, 2024

5  out of  5
rating by bobbo bobbo
"I think that may have been the most enjoyable insurance related conversation I've ever had? Also managed to save money by adding insurance plans!? Highly recommend speaking with Julia! 15/10 experience!"
We responded:
"Thank you so much for your fantastic review! We're thrilled to hear that you had such an enjoyable conversation and that Julia was able to help you save money on your insurance plans. Your recommendation means the world to us! If you have any more questions or need assistance in the future, don’t hesitate to reach out. We look forward to serving you again! -Henry Nace State Farm & Team, Philadelphia & West Chester, PA "
Profile photo of Ana Gonzalez

Ana Gonzalez

November 21, 2024

5  out of  5
rating by Ana Gonzalez
"I love working with this office. Everyone has always been super friendly, informative, and helpful in getting the best deals & prices for my policies."
We responded:
"Hi Ana! Thank you for your wonderful review! We're so glad to hear that you've had a positive experience with our team. Providing friendly and informative service is our top priority, and we're delighted that we've been able to help you find the best deals for your policies. If you ever need anything else, don’t hesitate to reach out. We look forward to continuing to work with you! -Henry Nace State Farm & Team, Philadelphia & West Chester, PA "
Profile photo of Sal Boccio

Sal Boccio

November 20, 2024

5  out of  5
rating by Sal Boccio
"My agent was readily availab le to answer any questions I had. The service and transactions were very timely and efficient."
We responded:
"Hi Sal! We are happy Jeff was able to provide a 5 star experience! "
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John Heyman

November 19, 2024

5  out of  5
rating by John Heyman
"Excellent buying experience! I would recommend this agent/agency to anyone looking for auto and/or homeowner’s insurance."
We responded:
"Hi John! This is great to hear, happy our team was able to help provide a great experience for you! "
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Dawn Pitts

November 15, 2024

5  out of  5
rating by Dawn Pitts
"Fun and informative...Great Agent..."
We responded:
"Hi Dawn! Thank you for the 5 star review! "
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Kyletia Quick

November 15, 2024

5  out of  5
rating by Kyletia Quick
"I am happy to say that Jeff at State Farm took really good care of me! I switched from Allstate and Jeff made the transition so easy! Thanks so much Jeff!!"
We responded:
"Hi Kyletia! We are happy to have you with our agency, thank you for sharing your experience! "
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CIATA DIGGS

November 7, 2024

5  out of  5
rating by CIATA DIGGS
"I was in dire need of assistance with my Auto Insurance and with every other company giving me prices beyond my budget, I felt distraught. My insurance had lapse 2 days and Jeff was able to help me with an amount within my budget. He was patient, showed empathy and didn't make me feel like an idiot. Being a woman sometimes puts us at a disadvantage when it comes to dealing with our cars (dealers, mechanics, insurance, etc) but Jeff was very helpful. I will recommend him to anyone who needs his assistance."
We responded:
"Hi Ciata! We are so glad to hear Jeff was able to help you out with the auto insurance! Appreciate you trusting us with your insurance needs! "
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Alex Yates

October 30, 2024

5  out of  5
rating by Alex Yates
"Very thorough and kind. Super fast service and able to sort out a change in plans from out of state in an hour!"
We responded:
"Hi Alex! So great to hear, welcome to PA! Happy to have you with our agency! "
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Tom Noel

October 28, 2024

5  out of  5
rating by Tom Noel
"Zach did a great job of tweaking my auto policy to stay within my budget yet provide me with excellent coverage even better than I had before before. Appreciate his quick response and ability to follow through and resolve any concerns I had. Great service thanks Tom Noel"
We responded:
"Hi Tom! Thank you for sharing your experience, we are happy to have you with our agency! "
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Camilla Feng

October 24, 2024

5  out of  5
rating by Camilla Feng
"Alexa is fantastic, the moment she picked up the phone it was as if I was talking to a caring friend. Henry Nace State Farm is my family’s go to for all things insurance. Henry himself is only just a phone call away! Now that’s what I call customer service."
We responded:
"Hi Camilla! Thank you for this great review! "
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Angela M

October 9, 2024

5  out of  5
rating by Angela M
"Zach was wonderful! No pressure, no hassles, just an easy going process. The follow up onboarding call was exceptional. I’m sorry that I don’t remember the young ladies name, however, she was a delight."
We responded:
"Hi Angela! Thank you for this great review, we are so glad to hear about your experience with Zach & Julia! "
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Kazi Ahmed

September 27, 2024

5  out of  5
rating by Kazi Ahmed
"Great experience with Colton Palumbo, very easy and straightforward process with him and he did his best to accommodate for my busy schedule."
We responded:
"Hi Kazi! This is so great to hear, thank you for sharing your experience with Colton! "