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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of CIATA DIGGS

CIATA DIGGS

November 7, 2024

5  out of  5
rating by CIATA DIGGS
"I was in dire need of assistance with my Auto Insurance and with every other company giving me prices beyond my budget, I felt distraught. My insurance had lapse 2 days and Jeff was able to help me with an amount within my budget. He was patient, showed empathy and didn't make me feel like an idiot. Being a woman sometimes puts us at a disadvantage when it comes to dealing with our cars (dealers, mechanics, insurance, etc) but Jeff was very helpful. I will recommend him to anyone who needs his assistance."
We responded:
"Hi Ciata! We are so glad to hear Jeff was able to help you out with the auto insurance! Appreciate you trusting us with your insurance needs! "
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Alex Yates

October 30, 2024

5  out of  5
rating by Alex Yates
"Very thorough and kind. Super fast service and able to sort out a change in plans from out of state in an hour!"
We responded:
"Hi Alex! So great to hear, welcome to PA! Happy to have you with our agency! "
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Tom Noel

October 28, 2024

5  out of  5
rating by Tom Noel
"Zach did a great job of tweaking my auto policy to stay within my budget yet provide me with excellent coverage even better than I had before before. Appreciate his quick response and ability to follow through and resolve any concerns I had. Great service thanks Tom Noel"
We responded:
"Hi Tom! Thank you for sharing your experience, we are happy to have you with our agency! "
Profile photo of Camilla Feng

Camilla Feng

October 24, 2024

5  out of  5
rating by Camilla Feng
"Alexa is fantastic, the moment she picked up the phone it was as if I was talking to a caring friend. Henry Nace State Farm is my family’s go to for all things insurance. Henry himself is only just a phone call away! Now that’s what I call customer service."
We responded:
"Hi Camilla! Thank you for this great review! "
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Angela M

October 9, 2024

5  out of  5
rating by Angela M
"Zach was wonderful! No pressure, no hassles, just an easy going process. The follow up onboarding call was exceptional. I’m sorry that I don’t remember the young ladies name, however, she was a delight."
We responded:
"Hi Angela! Thank you for this great review, we are so glad to hear about your experience with Zach & Julia! "
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Kazi Ahmed

September 27, 2024

5  out of  5
rating by Kazi Ahmed
"Great experience with Colton Palumbo, very easy and straightforward process with him and he did his best to accommodate for my busy schedule."
We responded:
"Hi Kazi! This is so great to hear, thank you for sharing your experience with Colton! "
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Vince Altieri

August 7, 2024

5  out of  5
rating by Vince Altieri
"Julia Schayes was an excellent resource - well done !!!"
We responded:
"Hi Vince! Thank you for the great 5 star review! "
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Nichelle Taylor

August 2, 2024

5  out of  5
rating by Nichelle Taylor
"It was a very quick and easy process. The agent was very personable and pleasant to work with."
We responded:
"Hi Nichelle! Thank you for the great review, glad we were able to assist you! "
Profile photo of S.L.W

S.L.W

July 12, 2024

5  out of  5
rating by S.L.W
"Sandra was wonderful to work with. She explained everything perfectly and really made me better understand the insurance I needed. I’m so happy I took the time to go investigate other rates."
We responded:
"Hello! Thank you so much for this great review of Sandra, she is a crucial part of our team! We look forward to working with you! "
Profile photo of Chris Hammitt

Chris Hammitt

July 9, 2024

5  out of  5
rating by Chris Hammitt
"I recently made the switch over to State Farm for auto insurance and they saved my a lot of money with so much ease. A few months after doing so we added homeowners and it was a breeze. Thank you to the Henry Nace agency and especially Julia, who was a pleasure to work with through the addition of homeowners insurance."
We responded:
"Hi Chris! Thank you for this great review, happy to have you with us! "
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Craig Dent

June 30, 2024

5  out of  5
rating by Craig Dent
"Julia was fantastic and was very helpful with getting everything ready for me on my new move up to Philadelphia."
We responded:
"Hi Craig! Thank you for this great review! "
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Derrick Martinez

June 20, 2024

5  out of  5
rating by Derrick Martinez
"Great agency office. Sandra was wonderful with assisting me."
We responded:
"Hi Derrick! Thank you for the review, we appreciate your business! "
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Sheena L

June 19, 2024

5  out of  5
rating by Sheena L
"Sandra has been a pleasure to work with. I had USAA for years and they do not stack motorcycles with cars. I had to have a separate policy with Progressive for my motorcycles. State Farm was able to stack everything and I get one bill versus two with a better price overall. Very happy with my experience as a new client."
We responded:
"Hi Sheena! Thank you for the great review! "
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John Cole

June 12, 2024

5  out of  5
rating by John Cole
"My 2nd time doing business with Julia! She is nothing but superb! She is wonderful to talk to you. Thank you for the hard work and quick turn around time!"
We responded:
"Hi John! Thank you for sharing this great review about Julia, we are lucky to have her on our team! "
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Carol Auerbach

June 11, 2024

5  out of  5
rating by Carol Auerbach
"I had two sales agents that assisted me with my policy, Jeff and Julia. Both were extremely helpful in explaining my options and breaking down the costs. They also offered me products that were relevant to my needs. They went beyond my expectations and influenced my decision to go with State Farm."
We responded:
"Hi Carol! Thank you for sharing your experience with both Jeff and Julia, they are both great at what they do! "
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Joellen Leighton

June 5, 2024

5  out of  5
rating by Joellen Leighton
"Julia was absolutely wonderful with an awesome personality! She was able to get me a homeowners and auto policy within a matter of an hour. Super happy and thankful!"
We responded:
"Hi Joellen! Thank you for this great review, we appreciate your feedback! "
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Glenn Lopez

June 5, 2024

5  out of  5
rating by Glenn Lopez
"I was searching for an insurance policy for my car and home because my current carrier was increasing my insurance premiums every chance they got. So I reached out to a local State Farm agency about getting a quote on coverage for my car and home. Sandra responded to my request and did a tremendous job in getting me a quote for what I needed and was very responsive to all of my questions and concerns. She was very responsive to my needs and we were able to get new coverage with Henry Nace Agency located in West Chester, Pa. I like to thank Sandra once again for all her help and looking forward to being a State Farm customer in a long time."
We responded:
"Hi Glenn! Thank you for sharing your experience, we are happy to have you with us! "
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Rose McCarney

May 30, 2024

5  out of  5
rating by Rose McCarney
"Sandra was very helpful made doing business with them very easy ."
We responded:
"Hi Rose! Thank you for this great review! "
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Andrew S

May 17, 2024

5  out of  5
rating by Andrew S
"Very pleasant experience with Julia from this office. Needed a particular & specific type of policy and she made the process extremely easy. Highly recommend."
We responded:
"Hi Andrew! That is so great to hear, thank you for sharing your experience with Julia! "
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Gail Hyslop

May 5, 2024

5  out of  5
rating by Gail Hyslop
"Julia is knowledgeable, efficient and awesome to work with. I would definitely recommend Julia to anyone, such a pleasant individual."
We responded:
"Hi Gail, thank you for the great review! "
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Allie Turner

April 30, 2024

5  out of  5
rating by Allie Turner
"I spoke with Julia regarding rentals insurance and she was so helpful! She was understanding since it was my first time purchasing rental’s insurance and was very nice!"
We responded:
"Hi Allie! Thank you for the 5 star review! "
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Gina Gleason

April 24, 2024

5  out of  5
rating by Gina Gleason
"Have been a customer for years always happy with the great service. Called today to ensure a personal item and was helped very quickly shout out to Julia for timely responsiveness and lots of help!"
We responded:
"Hi Gina! Thank you for your continued business over the years! "
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Lydia S

April 15, 2024

5  out of  5
rating by Lydia S
"Great experience adding a new policy to my coverage! Emailed the office and Julia reached out and took care of everything I needed quickly and easily and answered all of my many questions. Thank you!!"
We responded:
"Hi Lydia! Thank you for sharing this experience, we appreciate your business! "
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Rebecca Kovacs

April 13, 2024

5  out of  5
rating by Rebecca Kovacs
"I have been a client of Nace State Farm for at least 10 years. I have my home, boat and cars all insured with them. I have stayed with them because their service is #1. The staff is so capable and can address every issue that they are presented. Henry is so personable and takes the time out to call personally to ensure that you are recieving continuous excellent service. Follow up is incredible. Good old fashion personable service. It's like finding a pot of gold in today's business environment. Henry has surrounded himself with excellent employees that exemplify his dedication and service to his clients."
We responded:
"Hi Rebecca! Thank you for sharing this review! We have enjoyed working with you over the years and look forward to many years to come! "
Profile photo of Lara Ramirez

Lara Ramirez

April 5, 2024

5  out of  5
rating by Lara Ramirez
"I such an amazing experience getting insured with account manager Julia Schayes. She made the entire process seamless, was patient with all of my questions and exemplified incredible customer service and general kindness. Thank you to Ivy Ridge Statefarm for all of your assistance!"
We responded:
"Hi Lara! Wow, thank you for this great review! Glad to hear your about your great experience with Julia!"